Company Description

Exuma Resort Developers Ltd. is a privately held real estate ownership, development, and management company developing Norman's Cay.

Norman’s Cay is a small island stretching a few hundred acres at the northern end of the Exuma chain in the Bahamas. It is an island with a story and a spirit that belies its size, with a history of housing pirates, drug lords, filmmakers, explorers, writers, fishermen, and marine biologists. Despite its renowned attraction, Norman's Cay remains unspoilt. Fort Partners’ vision and commitment to respect and enhance this marvel is inherent in each and every trailblazing development, from the Marina, Airport, and Yacht Club, to the Villas, Bungalows, and the famous MacDuff's Restaurant and Cottages.

It is rare to find such an island with the dual quality of accessibility and isolation, a paradise just twenty minutes from Nassau, an hour from Miami, and three hours from New York.

Role Description

This is a full-time, on-site role for an Estate Manager based in The Bahamas. The Estate Manager will oversee the daily operations of properties within the Norman’s Cay development. Responsibilities include managing estate and facility operations, coordinating property maintenance, preparing and tracking budgets, and ensuring an exceptional experience for residents and guests through dedicated customer service. The Estate Manager will also collaborate with various teams to maintain the highest standards of operational efficiency.

Key Responsibilities

Ensure all buildings, landscapes, amenities, and infrastructure are well-maintained.
Supervise maintenance schedules, repairs, and renovations.
Conduct regular property inspections and develop maintenance reports.
Oversee security, landscaping, cleaning, and utilities operations.
Full-Scope Property Oversight: Manage all aspects of facilities, utilities, buildings, roads, landscaping, and general infrastructure, ensuring high operational standards.
Preventive & Corrective Maintenance: Develop and implement maintenance programs for mechanical systems, electrical grids, water treatment, power/fuel infrastructure, and IT networks.
Project Execution & Asset Management: Oversee capital improvement projects, renovations, and large-scale maintenance initiatives, ensuring cost-effective execution.
Cross-Department Collaboration: Work closely with engineering, construction, utilities, IT, security, and hospitality teams to maintain seamless property operations.
Budgeting & Cost Control: Manage property management budgets, optimize operational costs, and implement sustainable, cost-effective solutions.
Track expenditures, review P&Ls, and identify cost efficiencies without compromising service.
Prepare regular financial and operational reports for ownership.
Safety, Compliance & Environmental Standards: Ensure all property management activities comply with safety regulations, environmental laws, and building codes.
Standardization & Best Practices: Establish operational procedures and service level agreements (SLAs) to maintain high property management standards.
Reporting & Performance Analysis: Monitor KPIs, generate reports on property conditions, and present insights to senior management.
Team Leadership & Workforce Management: Lead and mentor maintenance crews, landscaping teams, and technical specialists, fostering a culture of efficiency and accountability.
Act as the central point of contact between ownership, staff, vendors, and third-party service providers.
Maintain organized records including vendor contracts, service logs, SOPs, inventories, and incident reports.
Strategic Leadership & Policy Development: Define the strategic direction for property management, infrastructure, and maintenance, aligning goals with the company’s long-term vision.
Lead, supervise, and motivate department heads and team members to deliver consistently high service standards.
Ensure work is completed on time, within scope and budget, and to the highest quality.

Requirements

Education: Bachelor’s or Master’s degree in Property Management, Facility Management, Civil Engineering, Construction Management, or a related field.
Experience: 10+ years in property management, facilities oversight, or estate management, preferably in remote or resort environments.
Technical Expertise: Strong understanding of MEP systems, infrastructure maintenance, utility management, and large-scale property operations.
Leadership & Team Management: Proven ability to lead multi-disciplinary teams across maintenance, landscaping, security, and infrastructure.
Problem-Solving & Adaptability: Ability to troubleshoot complex operational issues and adapt to the unique challenges of managing a remote island property.
Financial & Budget Management: Experience handling operational budgets, optimizing expenses, and implementing cost-saving initiatives.
Strong technical background with expertise in software implementation.

Exuma Resort Developers Ltd. jobs

Estate Manager