Company Description Bamboo Shack is a fast-growing Bahamian restaurant brand founded in 1990 with a vision to elevate fast food through high-quality, flavorful chicken and “deliciously Bahamian” dishes. Starting from a small 400 sq. ft. location on Nassau Street with two team members, the company has expanded to multiple branches across New Providence. A dedicated bakery supports all locations with fresh bread rolls and burger buns made daily. Bamboo Shack is known as a household name in the Bahamas, recognized for its local flavors, community presence, and consistent growth over nearly three decades.

Role Description This is a full-time, on-site Restaurant Manager role based in Nassau. The Restaurant Manager oversees daily front-of-house and back-of-house operations, ensuring smooth service, consistent food quality, and a clean, safe environment. Responsibilities include leading and coaching team members, scheduling shifts, supervising opening and closing procedures, and supporting inventory management and cost control. The role also focuses on delivering excellent guest experiences, handling customer feedback, and upholding company standards and policies. The Restaurant Manager collaborates with leadership on sales initiatives, staff development, and continuous improvement in service and operations.

Qualifications

Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on creating positive guest experiences.
People leadership capabilities, including Hiring, training, and coaching team members to meet performance and service standards.
Effective Communication skills for engaging with guests, staff, and leadership, and for managing instructions and feedback clearly.
Experience in Food & Beverage operations, including basic knowledge of food safety, quality control, and fast-paced service environments.
Previous experience in restaurant or hospitality management or supervision is preferred.
Ability to work flexible hours, including evenings, weekends, and holidays as needed.
Strong organizational, problem-solving, and decision-making skills.
High school diploma or equivalent required; additional training or certification in hospitality or management is an asset.

Bamboo Shack jobs

Restaurant Manager