Location: Trinidad and Tobago (Mall-based Stores)

Job Type: Full-Time, Entry-Level

Goozone.com is looking for friendly and reliable Customer Service Representatives to join our growing retail team. This is an in-store position across multiple mall locations, based on a roster schedule.

Responsibilities:

Provide exceptional customer service in person
Operate the POS system to process cash and card payments accurately
Stay up to date with ongoing promotions and product information
Learn the product catalogue and guide customers accordingly
Perform routine stock checks and assist with inventory management
Maintain a clean, organized, and welcoming environment in the store
Stand for long periods while attending to customers
Collaborate with the team to ensure smooth daily operations
Support social media efforts by being willing to participate in promotional videos (optional, but a strong plus)

Requirements:

Outgoing and approachable personality
Strong communication and interpersonal skills
Ability to multitask and work efficiently in a fast-paced environment
Basic computer skills, including Microsoft Office
Attention to detail and good organizational habits
Punctuality and dependability
Willingness to learn and grow with the company
Must be available to work on a roster basis, including weekends and holidays

Preferred but not required:

Previous experience in retail, customer service, or cash handling
Familiarity with social media trends or experience on camera
Comfortable using digital tools and learning new systems

This is a great opportunity for someone looking to start a career in retail, gain valuable customer-facing experience, and grow within a supportive and fast-paced team.

Coordenadas.co jobs

Service Representative (In-Store) – Multiple Locations