WE ARE GROWING

Air Design Solutions Ltd. is seeking a Customer Service Representative to join our team. This is an opportunity to be part of a fast- growing organization and leader in the industry.

Job Title: Service Coordinator

Job Summary:

Are you a detail-oriented professional with a passion for delivering exceptional customer service? Air Design Solutions is seeking a Customer Service Representative to join our team!

Responsibilities:

- Serve as the first point of contact for customers, providing friendly and efficient service.

- Handle customer inquiries, scheduling appointments, and managing follow-ups.

- Maintain accurate records of customer interactions and transactions.

- Assist with administrative tasks such as data entry and document management.

- Collaborate with technicians and other team members to ensure seamless service delivery.

- Resolve customer issues and complaints with empathy and professionalism.

Preferred Qualifications:

- Strong communication and interpersonal skills.

- Excellent organizational skills and attention to detail.

- Ability to multitask and manage time effectively in a fast-paced environment.

- Previous customer service experience is required.

- Proficiency in Microsoft Office Suite.

- Experience in the HVAC industry is a plus, but not required.

Benefits:

- Attractive salary and benefits package.

- Opportunities for professional growth and development.

- Supportive and collaborative work environment.

- Company Health Plan

Customer Relationships jobs

Customer Service Representative