Guangzhou Maya Medical Equipment is a leading global supplier of comprehensive medical solutions. Following our recent large-scale installation project in Saint Lucia, we are looking for a skilled and proactive Field Service Engineer based in Castries.

This role is critical to ensuring the longevity and performance of a wide range of medical devices and hospital infrastructure. You will be our primary local technical representative, responsible for the maintenance, troubleshooting, and repair of both high-tech medical equipment and specialized hospital furniture.

What Success Looks Like:

Success in this role means ensuring zero downtime for critical hospital equipment, maintaining high standards of safety and functionality for patient furniture, and building a strong, trusting relationship with our local clinical partners through prompt and professional service.

Responsibilities

Maintenance & Repair: Perform routine preventive maintenance (PM) and emergency corrective repairs on a diverse portfolio of equipment, including diagnostic devices, patient monitors, and specialized hospital furniture (electric beds, operating tables, etc.).
Technical Troubleshooting: Diagnose hardware, software, and mechanical issues efficiently to minimize equipment downtime.
Installation Support: Assist in the assembly, installation, and commissioning of new equipment and furniture batches as required.
Clinical Training: Provide basic operational training to hospital staff and nursing teams to ensure correct and safe usage of the equipment.
Spare Parts Management: Identify required spare parts, manage local inventory levels, and coordinate with our headquarters in Guangzhou for timely parts delivery.
Documentation: Maintain accurate service records, calibration reports, and maintenance logs in compliance with local healthcare regulations and company standards.
Customer Support: Act as the key point of contact for the hospital's bio-medical department regarding technical queries.

Qualifications

Education: Bachelor’s degree or Diploma in Biomedical Engineering, Electrical Engineering, Mechanical Engineering, or a related technical field.
Experience: Minimum of 3-5 years of experience in medical equipment maintenance. Experience with hospital furniture (mechanical/hydraulic/electrical systems) is a significant plus.
Technical Skills:
Strong ability to read technical manuals, circuit diagrams, and structural drawings.
Proficiency in using diagnostic tools and calibration equipment.
Hands-on mechanical skills for repairing hospital beds and furniture.
Soft Skills:
Excellent problem-solving skills and attention to detail.
Strong communication skills in English (verbal and written).
Ability to work independently and manage time effectively under pressure.
Location: Must be currently residing in or able to commute daily to Castries, Saint Lucia.
License: A valid driver’s license and access to a vehicle is preferred for rapid response.

Guangzhou Maya Medical Equipment

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