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Customer Support

Customer Support Roles

Agents, specialists and team leads across voice, email and chat.

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Roles we place

Common customer support roles.

This is where most engagements start. If the role you need is not listed, it is still worth asking — role profiles are written to your requirements, not from a catalogue.

Customer Support Agent
Technical Support Specialist
Live Chat Agent
Customer Success Associate
Support Team Lead
Quality Assurance Analyst
Recruited against a profile you sign off
Screened for skills and written and spoken communication
Shortlist interviewed by your team before any offer
Onboarded into your tools, systems and ways of working
Managed day to day by a named Market Workforce team lead

How we build it

From role profile to onboarded team member.

1 Discover

We learn your goals, challenges, and the right solution.

2 Build

We recruit, vet, and onboard the right talent for you.

3 Integrate

We integrate with your tools, systems, and workflows.

4 Optimize

We manage, support, and optimize for continuous results.

Other role families

Build a mixed team.

Administrative
Accounting & Finance
Marketing
IT & Development
Leadership

Ready to Build Your Team?

Let us build the team that helps your business grow.

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Market Workforce jobs

Customer Support