Job Title: Senior Salesforce Administrator

Location: Remote

Comscore is hiring a Salesforce Administrator to work within our Salesforce ecosystem. You will act as the technical bridge between business requirements and well-designed Salesforce solutions while safeguarding data integrity and system health. As part of the Salesforce team at Comscore, you’ll play a key role in increasing Salesforce adoption and utilization, improving data quality and reliability, and supporting the timely resolution of user issues. This is an internally facing position, and you’ll be interacting with people at all levels and across all functional areas at Comscore.

What You'll Do

System Administration/Configuration
Managing day-to-day Salesforce administration including user setup, profiles, permissions, roles, and workflows, validation rules, automation (flows) and all other configuration to streamline operations and align Salesforce with Comscore’s evolving business requirements.
Evaluating and implementing AppExchange solutions and third-party integrations
Maintaining system documentation and creating training materials for end-users
Managing data imports, migrations, and bulk updates while ensuring accuracy and integrity
Performing regular data audits and cleanup activities to maintain database health
Establishing and maintaining data entry standards and deduplication processes
Creating and maintaining custom objects, fields, and page layouts as needed

What You'll Need

You’ve got a bachelor’s degree from an accredited institution
You’ve got 5-7+ years of Salesforce Lightning Administration Experience in a mid-to-large org and have through knowledge of the Salesforce platform, its core functionalities and customization options, data management tools, and automation features
You’re Salesforce Certified
You’re able to demonstrate ownership of a Salesforce production environment with a history of leading end-to-end enhancements from discovery to design to build to release and adoption
You have a strong understanding of CRM strategy, data models, and revenue processes
You ideally have experience supporting multiple clouds (e.g., Sales Cloud, Service Cloud, etc.)
You’re able to manage multiple projects simultaneously, prioritize tasks and meet deadlines consistently
You’ve got a strong working knowledge of Salesforce Development concepts, and understand how Apex works in tandem with other low-code solutions in Salesforce
You’ve got a solid working knowledge of the Quote-to-Cash process within a sales organization, especially as it’s implemented with Salesforce’s CPQ solution
You’ve got outstanding written and verbal communication skills and can clearly and effectively communicate with users at all levels of the organization
You have experience working directly with business stakeholders to translate requirements into scalable solutions
You possess strong analytical and problem-solving skills and can work independently as well as collaboratively
You’re comfortable working in an agile environment with a small team of administrators
You’re a proactive problem solver, not just reactive support
You’re able to adapt to and embrace change
Salary: $90,000 - $115,000; Commensurate with experience

About Comscore

At Comscore, we’re pioneering the future of cross-platform media measurement, arming organizations with the insights they need to make decisions with confidence. Central to this aim are our people who work together to simplify the complex on behalf of our clients & partners. Though our roles and skills are varied, we’re united by our commitment to five underlying values: Integrity, Velocity, Accountability, Teamwork, and Servant Leadership. If you’re motivated by big challenges and interested in helping some of the largest and most important media properties and brands navigate the future of media, we’d love to hear from you.

Comscore (NASDAQ: SCOR) is a trusted partner for planning, transacting and evaluating media across platforms. With a data footprint that combines digital, linear TV, over-the-top and theatrical viewership intelligence with advanced audience insights, Comscore allows media buyers and sellers to quantify their multiscreen behavior and make business decisions with confidence. A proven leader in measuring digital and set-top box audiences and advertising at scale, Comscore is the industry’s emerging, third-party source for reliable and comprehensive cross-platform measurement. To learn more about Comscore, please visit Comscore.com.

EEO Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, disability status, sexual orientation, gender identity, age, protected veteran status or any other characteristic protected by law.

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Senior Salesforce Administrator