Job Posting – Chapter Support Coordinator

The chapter support coordinator provides regular coaching to a portfolio of chapters to support the implementation of strategies and best practices for chapter success and member development. Duties include, but are not limited to, supporting chapter leadership and volunteers with general chapter operations, finances, recruitment and retention, chapter/member accountability, and new member education.

To be considered in our first round of reviews, please submit your application by Tuesday, August 8.

Who We Are

Phi Delta Theta is an international nonprofit organization whose mission is to provide its members a lifetime experience that allows each member to reach their own personal greatness. Founded at Miami University in Oxford, Ohio, on December 26, 1848, Phi Delta Theta International Fraternity has 195 chapters and emerging chapters and ninety-one alumni clubs across the United States and Canada. To date, the Fraternity has initiated over 300,000 men into the society whose founding principles are Friendship, Sound Learning, and Rectitude.

Who We Serve

Guided by our Cardinal Principles, we create transformational experiences for our members, volunteers, communities, and staff all in the pursuit of greatness.

What We Offer

Salary offers will be determined by the candidate’s creditable years of experience in conjunction with internal equity considerations based on the organization’s current compensation practices and market research for similar positions.
Traditional benefits package includes 100% employer-paid health insurance, health reimbursement arrangement, 401k retirement plan with a 4% match and additional performance-based contributions, paid holidays, paid time off, additional paid time off for office closures at years end, and short- and long-term disability insurance and life insurance.
Additional benefits include flexible workspaces, a personalized travel benefits program, technology stipends with monthly mobile phone plan reimbursements, holiday events, and employee recognition.

Duties/Responsibilities

All candidates will be initially assessed on their background and experience in the areas of collaboration, relationship building, initiative, emotional intelligence, problem solving, innovation, selflessness and communication, and in their projected ability to successfully complete related performance metrics in the following:

Provide support to chapter leaders and alumni volunteers, both virtually and in-person, as they recognize issues and work towards solutions
Track chapter KPIs to determine priorities, chapter support successes, and resource and time allocation
Assist the director of chapter support in conducting chapter investigations in partnership with local stakeholders, including the province president, chapter advisory board members, and campus professionals
Monitor and manage the accounts receivable balances for chapters within assigned portfolio
Maintain regular contact with the province president, chapter advisory board members, and house corporation members
Promote the Fraternity’s various programs and services, including awards, the chapter accreditation program, and other reporting structures, technology systems, and educational programming
Assist the General Headquarters executive staff in identifying and developing new services and resources for undergraduate and alumni members
Participate in execution of the Kleberg Emerging Leaders Institute, McKenzie Family Presidents Leadership Conference, and other such leadership conferences as designated
Participate in the activities of relevant professional organizations, such as the Association of Fraternity Advisors, and seek additional opportunities for professional development
Assist the General Headquarters executive staff on all other such assigned duties

Qualifications

Bachelor’s required, master’s or equivalent work experience preferred
Membership in a fraternity/sorority preferred
Ability to travel extensively within the Southeastern United States, including nights and weekends. Preference will be given to candidates currently residing in the region
Ability to facilitate presentations, trainings, and strategic meetings with undergraduate and volunteer audiences
Campus or organizational leadership experience
Excellent organizational, time management, prioritization, written, oral and interpersonal skills
Knowledge of Greek-letter organizations and their functionality at both a headquarters- and campus-level
Ability to create stakeholder relationships quickly and effectively
Time-management skills and the ability to work in an autonomous environment as needed

Chapter Support Coordinator Application

Phi Delta Theta General Headquarters is Certified™ by Great Place To Work® in the United States. We’re always looking for passionate individuals who share our commitment to advancing the Fraternity’s mission. By expressing your interest, you open the door to exploring opportunities to join a team that deeply cares for the Fraternity and works tirelessly to take it to new heights. Our family-like culture ensures a rewarding experience across various roles within the organization, where your contributions can make a lasting impact.

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Chapter Support Coordinator