We are looking for an organized and customer-focused Vacation Booking Coordinator to assist clients with researching options and coordinating vacation arrangements based on their individual needs and preferences.

This role combines client communication, online research, reservation coordination, and follow-up. The ideal candidate enjoys helping people plan experiences while keeping important booking details organized.

Key Responsibilities

Communicate with clients regarding vacation preferences, requests, and requirements
Research accommodations, transportation, activities, and other available services
Assist with coordinating reservations and booking details
Review options and confirmations for accuracy
Provide clients with important information and updates
Assist with modifications and special requests
Maintain organized client and reservation documentation
Follow up on outstanding details and upcoming arrangements
Communicate with service providers when additional coordination is required
Provide professional support throughout the planning and booking process

Qualifications

Strong written and verbal communication skills
Excellent organization and attention to detail
Customer-focused attitude
Comfortable researching information and options online
Ability to manage multiple client requests
Comfortable using email, online systems, and digital platforms
Strong problem-solving and follow-up abilities
Previous customer service, hospitality, reservations, or planning experience is helpful but not required

Position Highlights

Fully remote work environment
Comprehensive onboarding and training
Ongoing learning and professional development
Access to professional tools and resources
Continuing education opportunities
Supportive team environment

Duquesa Travel Group

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Vacation Booking Coordinator